Shipping Policy

At WaglioPet, we are committed to delivering your pet’s favorite products safely and on time. Please review our shipping policy below.

Order Processing Time

  • Orders are processed within 1–3 business days
  • Processing times do not include weekends or public holidays
  • You will receive a confirmation email once your order has been shipped

Shipping Times

Estimated delivery times depend on your location:

  • United States: 7–15 business days
  • Canada, UK, Europe: 8–18 business days
  • Australia: 10–20 business days
  • Rest of the World: 10–25 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.

Shipping Costs

  • Shipping costs are calculated at checkout
  • Occasional promotions may include free shipping

Tracking Information

  • A tracking number will be sent to your email once your order is shipped
  • Tracking updates may take 24–72 hours to appear
  • Tracking details can also be viewed on our Track Order page

Customs, Duties & Taxes

WaglioPet is not responsible for customs fees, import duties, or taxes that may apply in your country. These charges are the responsibility of the customer.

Incorrect or Incomplete Address

Please ensure your shipping address is correct at checkout.
WaglioPet is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time, please contact us and we will do our best to assist you.
WaglioPet is not responsible for delays caused by carriers or customs.

Common Questions

You may also find quick answers on our:

Contact Us

For any shipping-related questions, please contact us at:
support@wagliopet.com

Thank you for choosing WaglioPet 🐾
Your pet’s comfort and happiness matter to us.